Welcome to Sasan Tourism. “Visitor Can Book Safari for Gir Jungle Safari, Devalia Safari Park, and Kankai Nature Ride.”
To begin with, we want to emphasize that your privacy is a top priority for us. While it’s common for notices like these to make such claims, we truly mean it. By using sasantourism.com services, you’re trusting us, and we deeply appreciate that. This trust drives our commitment to safeguard your personal information. We always act in your best interest and are fully transparent about how we handle your data. This document (referred to as ‘this Privacy Policy’ or ‘our Privacy Policy’) explains how we collect, use, and process your data, presenting the information clearly and straightforwardly. It also outlines your rights concerning your data and how you can contact us. Additionally, make sure to check out our cookie policy, which explains our use of cookies and other similar tracking technologies.
If you're familiar with our services, you know that sasantourism.com provides a variety of travel-related services through our websites, mobile apps, and other platforms such as partner sites and social networks. All the details you'll read here apply broadly to these platforms.
In essence, this single privacy policy covers all the personal information we gather across any platform or method linked to these services. If you are a business partner, please also review our Business Partners Privacy Policy to understand how we handle personal data in business contexts.
We may make updates to this Privacy Policy from time to time, so it’s a good idea to revisit this page occasionally to stay informed. If we make significant changes that could impact you, we’ll let you know before implementing them.
‘Travel Arrangement’ refers to the various travel-related services. This could include accommodations, attractions, transportation, and other services.
‘Travel Provider’ refers to any provider offering accommodations (such as hotels, motels, apartments, bed & breakfasts, or property rentals), attractions (like theme parks, museums, or guided tours), transport services (including renting private vehicles).
‘Travel Service’ means the platform's online service that enables you to purchase, reserve, or make payments for various travel-related products and services offered by Travel Providers.
‘Travel Booking’ refers to the act of ordering, purchasing, paying for, reserving, or booking a Travel Arrangement.
When you make a reservation through sasantourism.com, we require certain personal details, including your name and email address. Depending on the specifics of your booking, we may also request additional information, such as your home address, phone number, payment details, date of birth, current location (for on-demand services), the names of your traveling companions, and any special requests you may have for your trip, like dietary or accessibility needs. If you opt for online check-in with the service provider, we may also need your passport or driver's license information and your signature.
Should you reach out to our customer service team, contact your service provider through us, or communicate via social media or chatbots, we will collect relevant information during these interactions, whether you’re providing feedback or seeking assistance.
You might also be invited to leave reviews to share your travel experiences. When you submit a review on sasantourism.com, we collect the content you provide along with your first name and avatar, if selected.
There are other scenarios where you’ll share information as well. For instance, if you're using a mobile device, you may choose to allow sasantourism.com to access your current location or contact details, enabling us to offer personalized services like local city guides, dining suggestions, and other recommendations tailored to your location.
If you create an account, we’ll save your personal preferences, uploaded images, and previous reviews. This information helps streamline your future bookings and enables us to offer personalized recommendations and account-specific features, including rewards and benefits.
Additionally, you can choose to add identification details to your account, eliminating the need to provide this information for each new reservation. Participating in referral programs or sweepstakes may also require you to provide us with relevant personal information.
If you have a sasantourism.com for Business account, you can maintain an address book to facilitate business travel planning for others. When booking a trip for someone else, you might share their personal information related to the reservation. Additionally, you may use sasantourism.com to share information, such as creating a wishlist or engaging in a referral program, as specified when using these features.
It’s important to note that you are responsible for ensuring that any individuals whose information you provide are aware of this and understand how sasantourism.com uses their data, as outlined in our Privacy Statement.
Regardless of whether you complete a reservation, we automatically collect certain data when you visit sasantourism.com or use our apps. This data includes your IP address, the date and time of your access, and information about your device's hardware and software (including operating system, browser type, application version, and language settings). We also track your clicks and the pages viewed through cookies.
If you’re accessing our site from a mobile device, we gather data to identify the device and its settings, monitor app crashes, and assess system performance. If you book a trip on a mobile device, we log the method of your reservation (which website you used) and any referral sites that led you to sasantourism.com.
We also obtain information from various external sources. This may include business partners like affiliates, subsidiaries, and independent third parties related to sasantourism.com. Data from these partners may be integrated with the information you provide. For example, our trip reservation services are accessible not only through our website and apps but also through affiliate partners. When you use these services, we may receive data about your reservation from those partners.
We collaborate with third-party payment service providers to process payments between you and the trip providers. These services share necessary payment information for managing your reservation. In instances where we receive complaints or feedback about you from trip providers—such as allegations of misconduct—we may gather additional information. To uphold safety and integrity, we may also collect information from publicly available resources, though some of this data might fall under special categories of personal data.
We might also collect information through communication services integrated into our platforms, which allow you to contact your trip provider to discuss your stay. We may receive metadata about these communications, including your identity, the call origin, and details about the conversation's duration. Furthermore, we might acquire information to deliver more relevant advertisements, such as cookie data from our social media partners. For more details on why we collect and use your personal data, please refer to our dedicated section.
If you link your sasantourism.com account with a social media account, this could result in data exchanges between our platform and that social media provider. You always have the option to withhold that data.
Trip providers may also share information about you with sasantourism.com, particularly if there are support inquiries regarding a pending reservation or if disputes arise.
sasantourism.com prioritizes your privacy and strives to protect your personal data. However, in certain circumstances, sharing your information with third parties is essential to fulfill your Trip Reservation and provide you with the services you expect. Here’s a comprehensive overview of how and why sasantourism.com shares your data with various parties.
One of the primary purposes of sharing your data is to complete your Trip Reservation. When you book a trip through sasantourism.com, your reservation details are shared with the Trip Provider you have chosen. This process is crucial for the successful completion of your booking. The information shared may include:
In some instances, sasantourism.com also provides the Trip Provider with historical information about you. This could include:
In specific cases, Trip Providers may require sasantourism.com to share your personal data with contracted Connectivity Providers. These entities assist the Trip Providers in finalizing and managing your reservations, ensuring that the booking process is seamless and efficient.
To enhance your experience and provide effective customer service, your data may be shared with subsidiaries within Navsarjan Tourism. This sharing is designed to facilitate better support and service offerings.
sasantourism.com collaborates with various third-party service providers to deliver its services effectively.
sasantourism.com shares personal data with advertising partners to enhance its marketing efforts.
sasantourism.com collaborates with numerous business partners worldwide who distribute and advertise its services. When you make a reservation through a partner's website or app:
In circumstances involving disputes, legal claims, or auditing activities, sasantourism.com may need to share your personal data with professional advisors, including law firms or auditors. The sharing of your data will be limited to what is necessary for them to fulfill their professional obligations.
sasantourism.com may disclose your personal data to law enforcement or regulatory authorities when required by law or necessary for the prevention, detection, or prosecution of criminal activities or fraud. This disclosure may extend to relevant authorities, including tax authorities and municipalities, to comply with legal obligations (e.g., under short-term rental laws) or to protect and defend the rights of sasantourism.com and its business partners.
If you make an insurance claim concerning your reservation with a Trip Provider, sasantourism.com may share the necessary data (including personal information) with the insurance company for processing.
When booking a stay marked as a ‘Partner Offer,’ your reservation will be facilitated by a Trip Provider separate from the accommodation you are booking. As part of the reservation process, sasantourism.com will share relevant personal data with this business partner. It’s advisable to review the information provided during the booking process or check your reservation confirmation for details about the Trip Provider and how they will process your data.
sasantourism.com operates globally, which means that the data collected may be accessible from, transferred to, or stored in countries that may not have the same level of data protection as your home country. Here’s how sasantourism.com handles such transfers:
sasantourism.com prioritizes your privacy and strives to protect your personal data. However, in certain circumstances, sharing your information with third parties is essential to fulfill your Trip Reservation and provide you with the services you expect. Here’s a comprehensive overview of how and why sasantourism.com shares your data with various parties.
One of the primary purposes of sharing your data is to complete your Trip Reservation. When you book a trip through sasantourism.com, your reservation details are shared with the Trip Provider you have chosen. This process is crucial for the successful completion of your booking. The information shared may include:
In some instances, sasantourism.com also provides the Trip Provider with historical information about you. This could include:
In specific cases, Trip Providers may require sasantourism.com to share your personal data with contracted Connectivity Providers. These entities assist the Trip Providers in finalizing and managing your reservations, ensuring that the booking process is seamless and efficient.
sasantourism.com collaborates with various third-party service providers to deliver its services effectively. This includes:
sasantourism.com shares personal data with advertising partners to enhance its marketing efforts. This includes:
sasantourism.com collaborates with numerous business partners worldwide who distribute and advertise its services. When you make a reservation through a partner's website or app:
When using a partner's platform, it is advisable to review their privacy notice to understand their data processing practices.
In circumstances involving disputes, legal claims, or auditing activities, sasantourism.com may need to share your personal data with professional advisors, including law firms or auditors. The sharing of your data will be limited to what is necessary for them to fulfill their professional obligations.
sasantourism.com may disclose your personal data to law enforcement or regulatory authorities when required by law or necessary for the prevention, detection, or prosecution of criminal activities or fraud. This disclosure may extend to relevant authorities, including tax authorities and municipalities, to comply with legal obligations (e.g., under short-term rental laws) or to protect and defend the rights of sasantourism.com and its business partners.
If you make an insurance claim concerning your reservation with a Trip Provider, sasantourism.com may share the necessary data (including personal information) with the insurance company for processing.
When booking a stay marked as a ‘Partner Offer,’ your reservation will be facilitated by a Trip Provider separate from the accommodation you are booking. As part of the reservation process, sasantourism.com will share relevant personal data with this business partner. It’s advisable to review the information provided during the booking process or check your reservation confirmation for details about the Trip Provider and how they will process your data.
sasantourism.com operates globally, which means that the data collected may be accessible from, transferred to, or stored in countries that may not have the same level of data protection as your home country. Here’s how sasantourism.com handles such transfers:
sasantourism.com offers a website that is optimized for browsing on smartphones and tablets.
Our mobile website processes your personal information in a manner similar to our main website. It also utilizes location services, allowing you to discover nearby Trip Services if you choose to do so.
With your permission, we may send you push notifications that provide updates about your Trip Reservation. You have the option to allow us access to your location data or contact details to facilitate the services you’ve requested. Additionally, if you upload images to our platform, those images may contain location information, also referred to as metadata. For guidance on adjusting your settings to manage the sharing of this information, please refer to your mobile device's user manual.
If you opt to use our ‘Voice Assistant’ feature for searching services or managing bookings, your spoken words will be converted into text anonymously by a third-party service provider. To utilize this function, you must grant us access to your device’s microphone.
To enhance our services, marketing efforts, and provide a seamless user experience, we implement a method known as ‘cross-device tracking.’ This can be performed with or without cookies. For additional details regarding cookies and similar technologies, please refer to our Cookie Statement.
With cross-device tracking, sasantourism.com can monitor user activities across various devices. This means that we may merge data gathered from one browser or mobile device with data from another device that you use, creating a comprehensive understanding of your interactions.
To improve the relevance of our sasantourism.com newsletter content, we consolidate search and reservation data from different devices. You can opt out of the sasantourism.com newsletter at any time if you wish.
You may see personalized advertisements on other websites or within apps based on your activities across connected devices. If you want to adjust your cross-device tracking preferences for advertising, you can modify your cookie settings on your device (refer to our Cookie Statement under ‘What are your choices?’). Please be aware that logging out of your sasantourism.com account does not prevent you from receiving personalized ads.
At sasantourism.com, we leverage social media for various purposes. Our primary uses include enhancing online reservation services, promoting travel-related products and services from our Trip Providers, and advertising, improving, and streamlining our own offerings.
It's important to note that engaging with social media features may result in the exchange of personal information between sasantourism.com and the respective social media platform. You are under no obligation to utilize these social media features.
We provide an option to log into your sasantourism.com account using your social media credentials. This feature simplifies the login process by minimizing the need for multiple usernames and passwords across different online platforms.
Once you sign in using your social media account, you can continue to access your sasantourism.com account effortlessly. If you ever wish to unlink your sasantourism.com account from your social media account, you can do so at any time.
We have integrated social media plugins into the sasantourism.com website, allowing you to easily share content. For instance, when you click on a button like Facebook’s ‘Like’ button, certain data may be transmitted to the corresponding social media provider.
If you are logged into your social media account at the time of clicking these buttons, the social media provider may associate this activity with your account. Depending on your privacy settings, these interactions might also be visible on your social media profile to others in your network.
We may also incorporate other social media features, such as messaging services, enabling you to interact with sasantourism.com or communicate with your contacts regarding our services.
Our presence extends to various social media platforms where we maintain accounts and offer applications. Whenever you connect with sasantourism.com via social media, your provider may enable you to share information with us.
If you choose to share data, your social media provider will typically inform you about what information will be exchanged. For instance, if you log into your sasantourism.com account using your social media credentials, certain details from that account may be shared, including your email address, age, and profile picture—based on your permissions.
If you engage with a sasantourism.com social media application or connect through messaging services without a sasantourism.com account, you might share basic information from your social media profile, such as your email address, status updates, and contact lists.
This information helps us enhance the services you request. For example, we can forward messages to your contacts or personalize your experience on our platform. This way, we can tailor our services to meet your preferences, connecting you with the best travel options and continually improving our travel-related offerings.
Please be cautious, as we do not use messaging platforms like WhatsApp to request booking confirmations or payment information. If you receive a message via WhatsApp urging you to click a link for booking or payment purposes, do not engage with that message or follow any links. We recommend reporting such messages to our Customer Service team.
Your social media provider can provide additional insights into how they handle your data when you connect with sasantourism.com. This may include integrating data collected during your interactions on sasantourism.com with information gathered from other platforms linked to your social media account.
If you opt to connect via Facebook or Google, we encourage you to review their respective privacy policies to understand how they utilize the data they receive.
At sasantourism.com, we continuously seek innovative ways to enhance the customer experience through the integration of advanced technologies, including artificial intelligence (AI). Currently, we employ AI for various purposes:
We use AI to foster a safe environment for our users and to detect fraudulent activities effectively.
AI helps us tailor the content you see to improve your overall experience. For instance, we can provide you with summarized reviews and recommend trips that align with your interests (with your consent for such communications). Additionally, AI plays a role in optimizing search results, ensuring that the most relevant options appear at the top of your list.
For further details on our recommendation systems and how to adjust your personalization preferences, please refer to our “How We Work” page.
AI contributes to the refinement of our trip services as outlined in the section on why sasantourism.com collects and utilizes your personal information. This includes identifying trends, monitoring platform performance, troubleshooting issues on our websites and apps, and enhancing the services we provide to you.
We are developing AI-driven chat features that enable you to inquire about trips or services and receive pertinent responses or itinerary suggestions generated by AI.
AI is also utilized to boost the efficiency of the other objectives described in this privacy statement.
We evaluate our AI implementations against data protection principles such as data minimization, accuracy, and purpose limitation. Measures are in place to mitigate data inaccuracies, prevent harm, and address biases that may arise from AI use.
For details on the security measures and retention protocols we implement to protect your personal information, including data used to train or operate AI, please refer to the section titled “What Security and Retention Procedures Does sasantourism.com Implement to Safeguard Your Personal Data?”
In general, the use of AI does not lead to automated decisions that significantly affect you. When we provide trip recommendations via AI, these suggestions are just that—recommendations, and you have the discretion to decide how to act on them.
We currently do not employ any fully automated systems that could make decisions with legal or similarly significant consequences for you. Should this change, we will inform you and ensure that appropriate measures are in place to protect your rights and freedoms. While AI may assist in decision-making processes, particularly in monitoring for fraud, it does not independently make critical decisions that impact you. Any potential issues flagged by AI will be reviewed by a member of our team before a decision is made. In rare cases, we might proceed with automated decision-making after confirming that such decisions do not have significant consequences for you.
If you have any questions or would like more information about our use of AI, please feel free to reach out to us as outlined in the section titled “How Can You Control the Personal Data You’ve Provided to sasantourism.com?”
To safeguard your data, we employ appropriate business systems and protocols. Our security measures include technical safeguards and physical barriers to control access to personal data stored on our servers. Access to this data is strictly limited to authorized personnel who require it to perform their job duties.
We will retain your personal information only as long as necessary to provide you with our services, maintain any sasantourism.com user accounts you may have, comply with applicable regulations, resolve disputes, and support our business operations, including efforts to identify and prevent fraud or other illegal activities. All personal information we maintain about you as a customer of sasantourism.com is protected under this Privacy Statement.
For added security, we highly recommend that you enable two-factor authentication for your sasantourism.com user account. This additional layer of security ensures that even if someone obtains your username and password (for instance, through phishing or social engineering), they will not be able to access your account. You can activate this feature in the Security section of your account settings.
Our services are not aimed at individuals under 18 years old, and we will never gather their information unless it is supplied by, and with the consent of, a parent or guardian. The specific situations in which we may need to collect the personal data of children under 18 include as part of a booking, the acquisition of other travel-related services, or other exceptional cases (such as features targeted at families). Again, this information will only be utilized and collected as provided by a parent or guardian and with their consent.
If we discover that we have processed the information of a child under 18 years old without valid consent from a parent or guardian, we will remove it.
We want you to have control over how your personal data is utilized by us. You can manage this in the following ways:
We depend on you to ensure that your personal information is complete, accurate, and up to date. Please inform us of any changes or inaccuracies in your personal data as soon as possible.
If you have a sasantourism.com user account, you can access much of your personal data through our website or apps. You will typically find options to add, update, or delete the information we hold about you in your account settings.
Users with a sasantourism.com account can also request account deletion through the sasantourism.com app. Please note that features may vary between operating systems and their third-party software providers.
If any of your personal data is not accessible through our website or apps, you can submit a request to us.
To exercise your right of access or deletion, simply complete and submit the Data Subject Request form for sasantourism.com Customers. For any inquiries related to this Privacy Statement, to exercise other rights, or if you have a complaint, please reach out to our Data Protection Officer at thesasantourism@gmail.com. You can also contact your local data protection authority.
If you wish to object to the processing of your personal data based on legitimate interest and cannot opt out directly, please contact us at thesasantourism@gmail.com.
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